Terms of Service

1. Provider

vibrakntflow.com (PE), Business Center Leonardo, 19 Bohdana Khmelnytskoho St, Office 4, Kyiv, 01030, Ukraine. EDRPOU 06333052. Email: admissions@vibrakntflow.com. Phone: +380 673 692 9927. Managing Director: Julia Klein.

2. Scope and status

We provide IELTS and TOEFL coaching. We are not affiliated with, endorsed by, or an official partner of IELTS, TOEFL. Coaching is not formal education; we claim no accreditation or institutional status. See the Law of Ukraine “On Education” No. 2145-VIII of 05.09.2017.

3. Booking, payment, and conduct

Before you order or pay, we show the service, price, and terms. Orders and payments follow the Law of Ukraine “On Electronic Commerce” No. 675-VIII of 03.09.2015. Give accurate details, pay the fee, complete practice, register for your own test, and do not share or record materials without consent.

4. No guarantees and liability

We do not guarantee any IELTS or TOEFL score, band, rank, or outcome. Results depend on factors outside our control. Advertising is identifiable and non-misleading under the Law of Ukraine “On Advertising” No. 270/96-ВР of 03.07.1996. To the extent permitted by law, we are not liable for indirect or consequential loss or test-owner decisions.

5. Privacy, cookies, and complaints

We process names, emails, phones, and diagnostic-test data under the Law of Ukraine “On Protection of Personal Data” No. 2297-VI of 01.06.2010, with consent and rights information. Non-essential cookies, tracking, and direct marketing need prior consent and opt-out under the Law of Ukraine “On Electronic Communications” No. 1089-IX of 16.12.2020. Complaints: admissions@vibrakntflow.com, handled under the Law of Ukraine “On Protection of Consumer Rights” No. 1023-XII of 12.05.1991.

6. Language and contact

Ukrainian version available; English additional, per the Law of Ukraine “On Ensuring the Functioning of Ukrainian as the State Language” No. 2704-VIII of 25.04.2019.