Privacy Policy

1. Who we are

vibrakntflow.com is operated by PE vibrakntflow.com, Business Center Leonardo, 19 Bohdana Khmelnytskoho St, Office 4, Kyiv, 01030, Ukraine. EDRPOU code: 06333052. Email: admissions@vibrakntflow.com. Phone: +380 673 692 9927. Managing Director: Julia Klein. Provider details are given under the Law of Ukraine “On Electronic Commerce” No. 675-VIII of 03.09.2015.

2. Data we collect

Booking and contact forms collect your name, email address, phone number and any message or diagnostic-test answers you choose to submit. We also collect basic technical data through cookies.

3. Purposes and legal basis

We use your data to respond to enquiries, arrange coaching sessions, process bookings and payments, and improve our site. Processing is based on your consent and on steps needed to provide the service, under the Law of Ukraine “On Protection of Personal Data” No. 2297-VI of 01.06.2010.

4. Cookies and marketing

Non-essential cookies, tracking pixels and electronic direct marketing are used only with your prior consent, which you may withdraw at any time, under the Law of Ukraine “On Electronic Communications” No. 1089-IX of 16.12.2020.

5. Sharing and retention

We share data only with processors that host our site, handle payments or deliver email, under confidentiality obligations. We do not sell personal data. Data is kept no longer than needed for the purposes above or as required by law.

6. Your rights

You may request access, correction or deletion of your data, object to processing, withdraw consent and complain to the Ukrainian Parliament Commissioner for Human Rights. Contact admissions@vibrakntflow.com. Redress information is provided under the Law of Ukraine “On Protection of Consumer Rights” No. 1023-XII of 12.05.1991.

7. Advertising and outcomes

Advertising on this site is identifiable and not misleading. We make no guarantees of IELTS or TOEFL scores or other outcomes, in line with the Law of Ukraine “On Advertising” No. 270/96-ВР of 03.07.1996. Coaching is not formal education; no accreditation or institutional status is claimed under the Law of Ukraine “On Education” No. 2145-VIII of 05.09.2017.

8. Language and contact

Consumer information is available in Ukrainian; English is an additional language under the Law of Ukraine “On Ensuring the Functioning of Ukrainian as the State Language” No. 2704-VIII of 25.04.2019. Questions: admissions@vibrakntflow.com, +380 673 692 9927.